DDP - Zverejnená diplomová práca

Marketingová analýza využívania internet bankingu vo vybraných bankových spoločnostiach

Autor
Kučová, Bianka
Školiteľ
Halaj, Daniel
Oponent
Kaputa, Vladislav
Škola
Technická univerzita vo Zvolene LF KERLH (LF)
Rok odovzdania
2020
Počet strán
60.s
Trvalý odkaz - CRZP
https://opac.crzp.sk/?fn=detailBiblioForm&sid=201CE56335A527AB010891791929
Primárny jazyk
slovenčina

Typ práce
Diplomová práca

Študijný odbor
6259 | odvetvové ekonomiky a manažment

Dátum zaslania práce do CRZP
31.05.2020

Dátum vytvorenia protokolu
31.05.2020

Dátum doručenia informácií o licenčnej zmluve
14.07.2020

Práca je zverejniteľná od
31.05.2023

Elektronická verzia
 Prehliadať
The diploma thesis is devoted to the marketing analysis of the use of Internet banking in selected banking companies. The primary goal of the diploma thesis is to perform and evaluate a marketing analysis of the use of Internet banking in a selected Slovak commercial bank. The diploma thesis is divided into four chapters, the first of which presents the theoretical basis of the solved problem, the second chapter discusses the goals of the thesis, the third chapter discusses the methodology and research methods and the fourth chapter summarises the results and presents a discussion. The goal was fulfilled by defining the theoretical basis of the solved problem and conducting a marketing analysis focused on five elements of an extended marketing mix of services – product, price, place, marketing communication (promotion) and people. The main contribution of the diploma thesis is represented by the evaluation of marketing analysis, the main tool of which was a questionnaire survey, while only the product and distribution of the elements of the marketing mix were positively evaluated. Marketing communication and people received a neutral rating. The price was evaluated negatively.

Verzia systému: 6.2.61.5 z 31.03.2023 (od SVOP)